Terms & Conditions

SAME DAY DELIVERY

Working day Monday to Saturday

Delivery charge per item (per flower) is RM35.00 (Shipping Fee)
Order received & confirmed before 1:00pm (GMT +8.00) same day delivered before 5:00pm
Order received & confirmed before 3:00pm (GMT +8.00) will be delivered before 7:00pm
Order received & confirmed after 3:00pm (GMT +8.00) will be delivered the next working day before 1:00pm
Order received & confirmed after 1:00pm (GMT +8.00) on Saturday will be delivered on Monday before 1:00pm
Although we can do same day deliveries but we would appreciate your advance orders one day before from the delivery period.

DELIVERY ON PUBLIC HOLIDAY & SPECIAL OCCASION

If your order place on Sunday and Public Holiday or Special Occasion (Valentine's day, Mother's day, Father's day) than the order will automatically treated as the next working day.
So that please place your order in advance, will be much appreciated to ensure that goods can be deliver on time.

OUR BUSINESS HOUR

Monday - Sunday (10:00am - 7:00pm)

DELIVERY HOURS

Delivery hours start from 10:30am - 6:00pm

There will be a surcharge of RM30.00 if the order:

Delivery on Sunday and Public Holiday
Delivery time after 6:00pm
Express delivery within 2 hours

DELIVERY AREA

Free Delivery Area

Taman Sutera / Taman Sutera Utama

Chargeable Delivery Area

For Outstation delivery, the order must confirm with our customer service due to different surcharge will be charge accordingly and minimum order for flower arrangement must be above RM100.00, Gifts, Chocolate & Cake must above RM150.00. Surcharge Rate Please refer to our order form - Delivery Instruction - Zone Delivery Charges.

Our Delivery Service Coverage Areas included major cities located in 13 states through out East & West Malaysia as well as Singapore.

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FEEDBACK & ENQUIRY

Your feedback is very valuable for us to improve. Please call +60 16-715 8007 or fax to us at +60 16-721 9007 or you can e-mail to us at info@weiss2u.com

CANCELLATION & REDIRECTION

A 50% cancellation charge is applicable for any order that is confirmed. Kindly contact us at +60 16-715 8007 or +60 16-721 9007.

SUBSTITUTION

Weiss Flora & Gift reserves the right to substitute any unavailable products of equal or higher value.

CONFIRMED ORDER

An email or phone call reply to be confirmed of order, if not, the order(s) are consider dropped/unsuccessful.

Contact Information

Shop Location / Self Collection Address

		weissflorasutera@gmail.com

		+6016-7158 007 +6016- 7219 007

No. 72, Jalan Uda Utama 4/1,
Taman Uda Utama,
81200 Skudai,
Johor, Malaysia.

Contact Us for Flower Delivery

+6016-7219 007

Weiss Flora & Gift was founded in 2006 by Wendy Wong, who started her career as a floral artist since 1994. A store provide flower for all occasion at Taman Sutera Utama, Johor Bahru, Johor, Malaysia. We also provide delivery to Singapore.

10am - 8pm
Fast Delivery